Genesis Services in Daphne, AL, Near Mobile and Fairhope
The level of Genesis service from Eastern Shore Genesis in Daphne, AL, near Mobile and Fairhope, after you buy your new ride takes car ownership experience to new levels. You’re driving home with more than just a car. If you remember those days of dreading the car shopping process, Eastern Shore Genesis is here to flip the script.
Genesis Concierge
Buying a car shouldn’t be a chore. It should be an experience. That’s why we’ve got Genesis Concierge. Think of it as your own personal shopper, but for cars. They’ll walk you through the entire process, from choosing the perfect model to finalizing the deal. No more endless paperwork or haggling. Just pure, unadulterated convenience.
Complimentary Scheduled Maintenance
Let’s face it, car maintenance can be a real pain. But not with Eastern Shore Genesis. We’ve got you covered for the first 3 years or 36,000 miles with complimentary scheduled maintenance. That means no more worrying about oil changes, tire rotations, or other routine services. We’ll take care of it all, so you can focus on what really matters: enjoying your ride.
Service Valet
This exclusive service lets you skip the dealership altogether. A Genesis service representative will come to you, diagnose any issues, and even pick up your car for service. And when it’s time to get back on the road, we’ll deliver your car right to your doorstep. It’s like having a personal chauffeur for your car.
24/7 Roadside Assistance
We know that unexpected car troubles can happen at the most inconvenient times. That’s why we offer 24/7 roadside assistance. Whether you need a jump start, a tire change, or a tow, we’re just a phone call away. We’ll get you back on the road, fast.
Eastern Shore Genesis has an outstanding inventory of new Genesis vehicles with the style, comfort, and performance you could want in an upscale vehicle. Browse our entire lineup online to find the one you want to drive home!
Genesis Services
Designed to make every aspect of your experience exceptional, our premium services come with personalized shopping assistance and exemplary customer support, ensuring help is always available when you need it.
Genesis Concierge
Genesis Concierge is a complimentary personal shopping service that makes it effortless to locate your perfect Genesis. Your concierge will act as your liaison with Genesis retailers to assist in arranging at-home test drives*, scheduling appointments, answering personalized questions and much more.
Service Valet
Enjoy a three-year subscription to Service Valet*, compliments of Genesis. At your convenience, Service Valet can perform remote diagnostics to assess your vehicle's needs and have it picked up from your home or office for any necessary service at your nearest Genesis Retailer. A courtesy loaner vehicle may also be available should you need it.
24/7 Roadside Assistance
Should your travel plans take an unexpected turn, our complimentary Roadside Assistance* service is available to provide tire changes or transportation to the nearest Genesis Retailer. If needed, you may also be reimbursed for select overnight inconveniences.
Subject to retailer and concierge availability. May not be available in your area. Please reach out to a Genesis Concierge for details. Genesis Service Valet is available for original purchaser of the vehicle from Authorized Genesis Retailers during the scheduled maintenance period which includes scheduled maintenance and normal wear, parts replacement or warranty repairs to your vehicle for 3 years or 36,000 miles, whichever comes first. Coverage area varies by retailer. Charges and fees may apply. Contact your Authorized Genesis Retail Service Advocate for details.
Genesis Roadside Assistance is a limited and complimentary service for 5 years/unlimited miles from date of first use. Coverage is effective from the date the vehicle is delivered to the first retail buyer, or otherwise put into service (in-service date), whichever is earlier. Mileage and ownership limitations may apply. See your Genesis Retailer for details. EXCLUSIONS Roadside Assistance is not a warranty and does not include reimbursement for any costs/charges for repairs, parts, labor, property loss, or any other expenses incurred as a result of accident/collision, vehicle abuse, racing, vandalism, or other items not covered by the Genesis New Vehicle Limited Warranty. Also excluded are services for snow tires, repairs to studs, mounting or demounting of snow chains, any fines, fees, or taxes associated with impound towing as a result of any actual or alleged violation of any law or regulation. Off-roading is not covered. To receive service the vehicle must be on a publicly maintained road. LEGAL Roadside Assistance services are provided through the American Automobile Association, Inc., Heathrow, FL, and its affiliated motor clubs (collectively, “AAA”), which are independent contractors of Genesis Motor America (“Genesis”). Genesis makes no guarantee or warranty regarding the services provided by AAA and is not liable for the actions of their employees or subcontractors. Genesis reserves the right to limit services or reimbursement to any owner/driver when, in Genesis’ judgment, the claims are excessive in nature, frequency or type of occurrence.
